Disclosure: I am an independent USANA Associate and may earn commissions on sales. Opinions here are my own. This is general information, not medical, legal or financial advice. No income is guaranteed, and results vary from person to person.
Regular one-on-one conversations are among the most useful tools a team leader has. They give each person attention and help you spot problems early. Here is how to make them work.
Schedule them
Set a regular time, such as 20 minutes every two weeks. Consistency shows people that they matter.
Prepare lightly
Review your notes from the last conversation and think about one thing you want to ask.
Start with the person
Ask how they are doing before you talk about the business. A simple "How is your week going?" builds trust.
Use good questions
- What are you proud of since we last spoke?
- What is getting in the way?
- What would help most right now?
- What will you do next?
Listen and take notes
Write down what the person says and follow up on it next time.
Give honest feedback
Share what you noticed, kindly and specifically. Offer one suggestion, not five.
Agree on one next step
End by agreeing on one action the person will take. Write it down.
Respect boundaries
If someone wants to slow down or stop, respect their choice. A person who leaves on good terms may return, or refer others later.